xtDirect is a leading business process outsourcing service provider based in Omaha, Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full-service call center outsourcing, business process, and QA outsourcing, and Contact Center as a Service (CCaaS).
With over 16 years of experience, xtDirect has built an unblemished reputation by providing custom business process outsourcing services to businesses of varied types and scales. We have accumulated the skill, resources, and technology required to provide the best guidance to an enterprise regardless of its industry and location. We have already expertise in helping many enterprises to optimize their business processes and operations.
What Makes xtDirect Stand Out in the Business Process Outsourcing Marketplace?
- Over 16 years of experience in providing call center services
- Expertise in providing business process outsourcing services to enterprises from various sectors
- Help businesses boost sales by leveraging Contact Center as a Service (CCaaS)
- Help enterprises to improve customer satisfaction and reduce operational costs by providing business process and QA outsourcing service
- Enhance customer experience and engagement by providing premium call center services
- Combine skill, technology, and resources to maintain 100% professional integrity